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Sue Upton has enjoyed working at Urban Serenity Massage for over 12 months. She has Diplomas in Remedial Massage, Aromatherapy and Polarity Therapy and continues to extend her range of skills. Sue draws on a lot of techniques to tailor a massage to meet your needs, whether it's for relaxation, aches and pains, or an injury.
Sue is also USM's Aromatherapy specialist so she enjoys using essential oils as part of your treatment. Her aim is that you leave feeling better physically and mentally, having had a bit of respite from your busy life.

Sue benefits from membership of professional associations such as the Australian Traditional Medicine Society, the Australian Association of Massage Therapists, the International Association of Aromatherapy and Aromatic Medicine, and the Polarity Therapy Network Association. Sue works from the belief that the body is self-healing and if the right environment is created through massage, good health, happiness and harmony can result.




Jerry Packer is the owner of Urban Serenity Massage and a qualified Remedial Massage Therapist. Jerry has always pursued caring roles in life: working as a volunteer for the St John Ambulance Service, then moving onto working as a personal carer in a nursing home. He then went on to complete a Bachelor Degree of Nursing and worked for several years as a Registered Nurse.
At the end of 1994 Jerry realised that his previous caring roles, although were very rewarding, were not his passion - he soon realised that his passion laid in more physical aspects of healing: Massage, or more specifically Remedial massage. He has avidly pursued massage therapy ever since. He has completed a certificate in massage therapy, a diploma in remedial massage and have participated in several other courses and modalities of massage. Some of which include Cranio-sacral therapy and Traditional Chinese Cupping.

Jerry completed a certificate in assessment and training and has been lecturing massage at Endeavour College of Natural Health (formally S.A. Health Education Centre) since January 2008, which he also thoroughly enjoys. He is a member of both the Traditional Medicine Society and the Australian Association of Massage Therapists.

It is Jerry's belief that massage allows the body to identify malfunctions within itself and initiate a healing process within those areas. Massage does not heal anything, but by warming the area and promoting the release of endorphins  it allows the body to identify areas of inflammation or injury and begin the healing process itself. It takes a physical, but also a psychological aspect to achieve this on both the therapist and the client!



Our treatment rooms within the clinic are designed for client comfort and have been outfitted to meet our clients every need. They have been equipped with electric massage tables, thus ensuring comfort and allowing therapists to work with the best equipment available. Easy listening music is played throughout the clinic, including the reception area and there is opportunity to have the music changed to suit your needs. There is access to toilets and kitchen services. Quality linen is used to ensure privacy and comfort while being treated. Should oil or creams be used during the treatment, we ensure that these are hypoallergenic and in most cases organic. These products do not stain clothing (it is important to tell us if you have any allergies to oils or nuts).

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